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Return Policy
What is your return policy?
Untamed Petals Return Policy. We accept returns on eligible items within 14 days of delivery. You can choose a refund, exchange, or store credit through our Return Center. To be eligible for a return:. Refunds. Exchanges & Store Credit. Damaged or In
Is return shipping free?
Return shipping is free if you choose store credit or your first exchange. If you choose a refund, a return fee will apply:. Please note that final sale items and items returned more than 14 days after delivery are not eligible for return or exchange
How do I start a return?
Starting a return is easy! Just visit our Return Center to submit your return or exchange request. Once your request is approved, we'll email you a prepaid return shipping label. Please use the label we provide so we can properly track and process yo
When will I receive my refund or store credit?
RefundsOnce your return arrives at our warehouse, please allow up to 10 business days for it to be processed. Your refund will be issued to your original payment method once processing is complete. Store CreditStore credit is issued as soon as your r
What is an instant exchange?
An instant exchange lets you get your replacement item faster! Instead of waiting for your return to arrive, we'll ship your new item right away (if it's in stock) or place it into production if it's a pre-order. A temporary authorization hold will b
How do I check the status of my return?
You can check the status of your return anytime through our Return Center. Just click "Return Status" to see real-time updates on your return and refund!
Do you accept international returns?
Yes! We accept international returns for refunds, exchanges, and store credit. To get started, simply submit your return through our Return Center. International Return Fees. Thanks so much for your support! If you have any questions, we're always ha