What is an instant exchange?Updated a month ago

An instant exchange lets you get your replacement item faster! Instead of waiting for your return to arrive, we'll ship your new item right away (if it's in stock) or place it into production if it's a pre-order.

A temporary authorization hold will be placed on your payment method for the value of the replacement item. This is not a charge and will only be processed if your original item isn't returned within 14 days.

Once we receive and inspect your return, the authorization hold is released and you're all set!

To start an instant exchange, simply visit our Return Center and select Instant Exchange during the return process.

Have questions? We're always happy to help!