What if my package gets lost or arrives damaged?Updated 18 days ago

If your package appears to be lost or is experiencing an unusual shipping delay, we recommend filing a claim with the shipping carrier, as this can often help locate or move your package.

If you need any assistance along the way, feel free to email us at [email protected] we're always happy to help!

Please note that we aren't responsible for lost or stolen packages after they're marked as delivered. If you'd like added peace of mind, contact us before your order ships to request a signature upon delivery.

Damaged Packages

If your order arrives damaged, simply start a return through our Return Center and upload photos of the damaged item. Our team will review your request and get back to you as quickly as possible.