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What do I do if I receive the wrong item in my order?Updated a month ago

Received the Wrong Item? Let Us Help!

We’re sorry to hear you received the wrong item in your order. Please contact our team at [email protected] for further assistance.

To Help Us Resolve the Issue Quickly:

  1. Provide Details: Include a photo of the item you received and the name(s) of the missing item(s).
  2. Check for Notes: Double-check the package for any notes or packing slips that might indicate your other item(s) were shipped separately.

Resolution Process:

While we will do our best to replace your exact order, please note that stock availability may affect this. Rest assured, we will work with you to find the best resolution possible.

Thank you for your understanding, and we look forward to resolving this for you!

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