What customizations do you offer?Updated a month ago
At Untamed Petals, we understand the importance of finding the perfect fit and details for your special day. While we don’t offer custom dress designs, we are happy to provide customizations for length and minor adjustments on select items. Below is everything you need to know about our customization options.
What Customizations Do We Offer?
Custom Length Adjustments
- We offer custom length options of up to 6 inches to ensure your piece fits perfectly.
- A $75 customization fee applies for this service.
Minor Custom Adjustments
- Minor adjustments may be available for select items. Please contact our team to discuss your needs and confirm eligibility.
What We Don’t Offer
- We do not offer custom dress designs or major alterations. Our focus is on enhancing your chosen style with small adjustments to make it uniquely yours.
How to Request a Customization
- Contact Us: Please contact us so we can create a custom order including the name of the dress, the size and the total length you're looking for (waist to hem).
- Approval & Processing: Once we receive your request, we’ll confirm the details and provide an estimated timeline for completion and send you an invoice.
- Payment: Once your invoice is paid we will begin on your custom dress.
Key Policies for Custom Orders
- Final Sale: All custom orders are final sale and cannot be returned or exchanged. Please ensure all measurements and requests are accurate when placing your order.
- Processing Time: Customizations require additional time to process. We’ll communicate a timeline during the confirmation stage.