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Orders + Changes

How do I track my order?

Once your order has been processed and shipped, you will receive a shipping confirmation email with your order details and tracking number. Click on the tracking number link to track your order. Tracking information may not be immediately available a

How do I cancel my order?

How to Cancel Your Order. We understand that sometimes plans change, if you'd like to cancel your order please contact us immediately with the following details:. Important:Orders can only be canceled if they haven’t been dispatched. Once your order

Can I edit or add anything to my order?

Order Changes Policy. We’re happy to assist with changes to your order until it has been picked or shipped. Please note that different rules apply to pre-order items that are made to order. If you’d like to make changes or have questions about your o

Do you offer rush orders?

Yes! We know that sometimes things come up last minute. Here's how we can help:. Reach Out to Our Team:If you’re worried about production or shipping timelines, send us an email at [email protected]. Let us know what you’re looking for, and we’l

I'd love to gift Untamed Petals! Do you offer gift receipts?

We're so happy to hear that! While we don’t currently offer gift receipts online, rest assured that every order is shipped with a packing slip that doesn't include pricing and comes in gift-ready packaging. It’s the perfect way to make their day extr

How do I pay with a gift card?

Simply enter the gift card code at the appropriate field at checkout. We hope you love your new pieces!

What payment methods do you take?

We accept all major credit cards, Shop Pay, Amazon Pay, and Google Pay. With Shop Pay, you can choose to split your purchase into 4 interest-free installments, making it easier to budget for your perfect accessories. If you have any questions about p